At BLACK & WHITE General Trading LLC, we aim to provide a secure, transparent, and reliable payment experience for all customers. This Payment Policy outlines the accepted payment methods, processing terms, and related conditions when making a purchase on our website.

1. Accepted Payment Methods

We currently accept the following payment methods:

• Visa

• Mastercard

• Other card-based payment methods supported by our payment gateway

All payments are subject to authorization and verification by the card issuer or payment provider.

2. Secure Payment Processing

All payment transactions are securely processed through Stripe, a PCI DSS–compliant payment gateway that adheres to international security standards.

• BLACK & WHITE General Trading LLC does not store, process, or retain any credit or debit card details.

• Card information is encrypted and transmitted directly to the payment provider using secure SSL technology.

3. Payment Confirmation

Once your payment is successfully completed:

• You will receive an order confirmation via email.

• Orders are processed only after full payment authorization is received.

• In case of payment failure or rejection, the order will not be confirmed, and no charges will be processed by us.

4. Pricing & Currency

• All prices displayed on the website are listed in the applicable currency shown at checkout.

• Prices may include or exclude applicable taxes, duties, or shipping fees, as indicated during checkout.

• BLACK & WHITE General Trading LLC reserves the right to change prices at any time without prior notice.

5. Failed or Declined Payments

If a payment is declined or fails due to technical or authorization issues:

• Please verify your card details and available balance.

• Contact your card issuer or payment provider for further assistance.

• We are not responsible for delays or losses caused by declined or failed transactions.

6. Fraud Prevention

To protect our customers and business:

• We reserve the right to verify transactions and request additional information where necessary.

• Orders suspected of fraud or unauthorized activity may be suspended, cancelled, or refunded at our discretion.

7. Refunds & Chargebacks

• Refunds, where applicable, will be processed in accordance with our Refund & Return Policy.

• Chargebacks initiated without prior communication may result in account restrictions or order cancellation.

• Refunds are issued to the original payment method used during purchase and are subject to the payment provider’s processing timelines.

8. Contact Information

If you have any questions regarding payments or transactions, please contact us:

Email: online.bwgt@gmail.com
Address: ASCON HOUSE, Office No. 728, 7th Floor, Salahuddin Street, Deira – Dubai

9. Updates to This Payment Policy

This Payment Policy may be updated from time to time to reflect changes in payment practices or legal requirements. Continued use of the website constitutes acceptance of the updated policy.