Legal Entity Name

BLACK & WHITE General Trading LLC
(Registered in Dubai, United Arab Emirates)

1. Acceptance of Terms

By accessing or using our website (the “Site”), operated by BLACK & WHITE General Trading LLC, you agree to be bound by these Terms & Conditions. These Terms govern your use of the Site and the purchase of products related to health & wellness, medical devices, personal care, baby care, and maternity products offered through our platform.

2. Company Information

Legal Name: BLACK & WHITE General Trading LLC

Registered Address:
ASCON HOUSE, Office No. 728
7th Floor, Salahuddin Street
Deira, Dubai, United Arab Emirates

Contact Email: online.bwgt@gmail.com

BLACK & WHITE General Trading LLC operates as a trading and distribution company, supplying healthcare, wellness, and personal care products through authorized partnerships.

3. Orders & Payments

All orders placed through the Site are subject to acceptance and availability. An order becomes binding once payment has been successfully confirmed.

Accepted Payment Methods

• Visa

• Mastercard

• Other supported payment methods via Stripe

All payments are securely processed through Stripe, a PCI DSS–compliant payment gateway.
BLACK & WHITE General Trading LLC does not store or have access to customers’ card details.

We reserve the right to cancel, refuse, or modify any order in the event of:

• Payment authorization failure

• Suspected fraudulent activity

• Product unavailability or pricing errors

4. Shipping & Delivery

Delivery Timelines

• UAE: 2–3 business days (subject to location and availability)

• International: 7–20 business days (delivery times may vary depending on destination, customs clearance, and courier policies)

All orders are packed with care to ensure safe delivery. Risk of loss transfers to the customer upon successful delivery to the provided address.

For shipping-related inquiries, please contact online.bwgt@gmail.com.

5. Returns, Exchanges & Refunds

All return, exchange, and refund requests are governed by our:

• Return & Refund Policy

• Exchange Policy

• Shipping Policy

Eligibility depends on product type, condition, and compliance with our policies. We aim to maintain high standards of quality and customer satisfaction.

6. Intellectual Property

All content on the Site, including text, logos, images, graphics, product descriptions, and layout, is the exclusive property of BLACK & WHITE General Trading LLC and is protected under UAE and international intellectual property laws.

Unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

BLACK & WHITE General Trading LLC shall not be liable for:

• Indirect, incidental, or consequential damages, including loss of profits

• Delays or failures caused by events beyond our reasonable control, including courier delays, customs procedures, system outages, or force majeure events

8. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the Dubai Courts.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the Site following any changes constitutes acceptance of the updated Terms.

10. Contact Information

Email: online.bwgt@gmail.com

Address:
ASCON HOUSE, Office No. 728
7th Floor, Salahuddin Street
Deira, Dubai, United Arab Emirates